Support Intel Pro

客服洞察 + 智能坐席 Agent

待处理工单
${ stats.open_tickets } +${ newTicketsCount }
高危/紧急
${ stats.high_priority_risk }
客户满意度
${ stats.customer_happiness } /100
在线坐席
${ activeAgents } /5

实时工单流

${ uploadStatus } Live
${ ticket.priority === 'High' ? '🔥 ' : '' }${ ticket.priority } ${ ticket.category } New
${ formatTime(ticket.created_at) }

${ ticket.subject }

${ ticket.content }

${ att }
${ ticket.customer_name.charAt(0) }
${ ticket.customer_name }
不满 愉快
${ ticket.assigned_to } 已解决

暂无工单,点击右上角模拟接入

坐席状态 Live Load

Avatar
${ agent.name.charAt(0) }
${ agent.name }
${ agent.role }
负载 ${ agent.load }

情绪分布

优先级占比

Support Intel Pro v2.0.1

Powered by Flask & Vue 3

智能客服 Agent
硅基流 ${ agentHealth.model || '' }
${ agentHealth.hasKey ? '服务正常' : '缺少 API Key' } ${ agentHealth.baseUrl || '' }
历史会话
暂无会话记录
${ agentTitle || '新会话' }
${ agentMeta || '' }
${ m.content }
${ m.createdAt ? formatAgentTime(m.createdAt) : '' }
${ agentUsageText }
提示:涉及隐私信息时,仅需提供必要字段(如订单号/手机号后 4 位)。